FAQ

List of Frequently Asked Questions

- Do you offer free shipping?

Yes! We offer free shipping to the lower 48 states.

- What are your office hours?

Our team is available Monday through Friday from 9 am to 6 pm EST.

- Are all safes fireproof?

No, not all safes are fireproof. Fireproof safes protect for a limited time during a fire, but their effectiveness depends on the fire’s intensity and duration.

- What are fireproof safe ratings?

Fireproof safes are rated based on how long they can withstand high temperatures. Common ratings include 30 minutes, 1 hour, 2 hours, 3 hours, and 4 hours of fire resistance.

- Should I use a mechanical or a digital lock?

Both mechanical and digital locks are reliable, but digital locks offer additional features such as biometric access, audit trails, multiple user codes, time delay, and time lock capabilities. Our team can help you choose the best option for your needs.

- Should I have my safe serviced?
Yes, high-security safes should be serviced annually. Routine maintenance is a small investment compared to the cost of repairs or forced openings. We recommend having a professional safe technician handle servicing.

- What types of safes do you sell?

We provide a range of safes, including fireproof, burglary-resistant, and data safes for both home and business use.

Titan Lock Security
901 S. 15th Street
Louisville, KY 40210

Phone: (502) 325-9922
Email: support@titanlocksecurity.com